Last updated: 12 September 2026

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HUMPY GUIDE is operated by Bob Ledbury in Southsea, Portsmouth, UK. This policy explains how personal information collected through this website is used and protected.

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For information collected directly through HUMPY GUIDE, the data controller is:

Bob Ledbury
Email: b.ledbury@laurels.co.uk
Telephone: +447979 689 145

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Information collected

Information may be collected when you:

• Complete the contact form

• Contact me by email or telephone

• Comment on or interact with a blog post

• Accept optional website cookies

 

This information may include your name, email address, telephone number, message, property information and any other details you choose to provide.

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The website may also collect technical information, such as your device type, browser, approximate location and how you use the website.

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How your information is used

Your information may be used to:

• Respond to your questions or requests

• Provide information about property services

• Arrange a property-related conversation or appointment

• Operate, protect and improve the website

• Understand how visitors use the website

• Meet legal or regulatory obligations

 

The legal basis will normally be your request for information, steps taken before entering into an agreement, legitimate business interests, legal obligations or your consent where required.

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Sharing your information

Personal information is not sold.

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Information may be shared with:

• Wix, which hosts and operates the website

• Email and technology providers needed to receive or respond to enquiries

• Laurels, when your enquiry relates to estate-agency services and sharing it is necessary to assist you

• Professional advisers, regulators or authorities where legally required

 

When Laurels handles your information for estate-agency purposes, its own privacy policy may also apply.

Some service providers may process information outside the UK. Where this happens, appropriate legal safeguards should be used to protect it.

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How long information is kept

General enquiries will normally be retained for no longer than 12 months unless further communication or action is required.

 

If you become a client or your information is needed for a property transaction, it may be retained for longer to meet contractual, legal, tax, anti-money-laundering or regulatory requirements.

 

Information will be deleted or securely anonymised when it is no longer required.

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Cookies

This website uses essential cookies needed for security and basic operation. Wix or other services may also use optional analytics or functionality cookies.

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Optional cookies should not be placed unless you provide consent through the website’s cookie banner. You can change or withdraw your consent through the cookie settings or your browser.

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External links

HUMPY GUIDE contains links to external websites, including Laurels, Google, YouTube and social-media platforms. Those websites have their own privacy policies, and HUMPY GUIDE is not responsible for how they process your information after you leave this website.

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Your rights

Under UK data-protection law, you may have the right to:

• Ask for a copy of your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to certain uses

• Withdraw consent

• Request transfer of information where applicable

 

To exercise these rights, contact b.ledbury@laurels.co.uk.

 

You can also complain to the Information Commissioner’s Office at ico.org.uk if you believe your information has been handled improperly.

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Security

Reasonable measures are used to protect personal information. However, no website or internet transmission can be guaranteed to be completely secure.

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Changes to this policy

This policy may be updated when the website, services or legal requirements change. The latest version will always appear on this page.